Grand Turkish Bazaar Delivers Globally.
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Free Shipping Limit
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*Weekends and Bank holidays in Turkey are classed as non-business days.

A Note About Chocolate:

We take all possible precautions to keep chocolate products cool during transport.

Purchasing chocolate or confectionery destined for countries with hot climates is done so at your own risk.

Delivery Information


At Grand Turkish Bazaar, we prioritize providing a seamless and efficient delivery experience to our customers worldwide. Here’s everything you need to know about our shipping process:

Worldwide express shipping


All the orders are dispatched from Istanbul, TURKEY via DHL WORLDWIDE EXPRESS.

We are proud to partner with a world-leading shipping company, ensuring that our customers receive their orders in just a few days.

Do You Ship Worldwide?

Yes, we ship worldwide. Please check if your country is listed in the dropdown menu above to confirm its availability for shipment.

PLEASE NOTE: Depending on national regulations, some countries may require additional documentation for food products. Please research your country’s customs rules before placing an order.


Do You Offer Express Shipping?

Absolutely! All orders from Grand Turkish Bazaar are shipped via Express Shipping at no additional cost.


What Are the Estimated Delivery Times After Shipment?

  • UK: 1-3 business days (after shipment)
  • Europe: 1-3 business days (after shipment)
  • U.S. / Canada: 2-4 business days (after shipment)
  • Rest of the World: 2-5 business days (after shipment)


What are the Shipping Fees?

Shipping fees vary based on your order’s weight and your country’s distance. The shipping fee is calculated automatically and displayed at the cart and checkout pages after you enter your country details.


Do You Provide Tracking Number?

Yes, each order is shipped with a tracking number. Depending on your choice, orders are shipped via DHL Express or Aramex (for Gulf countries).

We will notify you of your tracking number once your order is dispatched.

You can track your order using the link provided in the confirmation email. Additionally, we keep you informed via email at every step until delivery.


Can I Cancel My Order?

You can cancel your order within 2 hours of placement. Unfortunately, we cannot cancel or change your order once it has been shipped. For returns, please refer to our return policy.


Can I Change My Delivery Address After Placing an Order?

We are unable to cancel or change any part of your order, including the delivery address or payment method, once your order is shipped.

If you need to change your delivery address, please contact us before receiving a shipment confirmation email. Once your order is shipped, we cannot make any changes.


Shipping Charges

Shipping charges are added to your order and displayed on the Checkout page after you enter your country details. These rates do not include import fees that may be charged when the package reaches your destination country. Please check your country’s customs rules and tax rates before placing your order.

During ‘Free Shipping’ promotions, your order will be shipped without a shipping fee.


Taxes and Duties

We cover all taxes and customs duties for the following countries:

  • United States
  • Canada
  • European Union Zone
  • United Kingdom
  • Gulf Countries (Saudi Arabia, United Arab Emirates, Qatar)
  • For all other countries, applicable custom fees, taxes, and duties are the customer’s responsibility. Custom authorities require us to state the value of your order on the package. The release of your package is at the discretion of custom agents.


    Damaged Items

    We ensure all items are delivered in perfect condition, wrapping them with soft and durable materials. Please inspect your order upon receipt. If any items are damaged, request to fill out a form with the cargo personnel and notify us immediately. We will inspect the delivery conditions and refund you in case of damage during transportation.


    Grand Turkish Bazaar